Frequently Asked Questions
Find answers to common questions about our fashion collections
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and fit recommendations.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 30 minutes of placement by contacting customer support.
Are your materials sustainably sourced?
Troll and Toad is committed to ethical fashion. We prioritize organic cotton, recycled fabrics, and fair-trade certified manufacturing partners.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page.
How should I care for my garments?
Each item features a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.